Happy Holidays from everyone at Thrive Homes!

Our offices will be closed from 12.30pm on Tuesday 24th December until 8am on Thursday 2nd January. While we're closed you can still access our services via the myThrive hub at www.thrivehomes.org.uk/mythrivehub

As always, our repairs team will be on hand for any emergency repairs on 0800 917 6077

Please note you will not be able to reach us via the chat feature on our website while we are closed. 

Fire safety in your home

Fire incidents can be tragic and claim the lives of 300 people on average per year in the UK alone. We are determined to keep our customers and their loved ones safe by working together to reduce the risk of fire.

It’s important everyone can safely get out in the event of a fire, so if you think you or any of your household members could struggle, please let us know straight away. We’ll arrange to carry out Personal Emergency Evacuation Plan (PEEP) with you which will risk assess what to do in the event of a fire.

You can update your household details and needs on the myThrive hub, by emailing enquiries@thrivehomes.org.uk or click here to speak to an advisor in office hours.

Below you will find important advice and information tailored to the type of property you live in, including links to useful resources from the London Fire Brigade. Knowing the latest advice could save your life, and we always advise briefing your family with the latest guidance.