We are currently experiencing a high level of calls

To keep our phone lines available for those who can’t get online and for emergencies, please use our digital services whenever you can.

Email us at: enquiries@thrivehomes.org.uk

Speak to us via live chat

Report issues as soon as they arise. If you're a Thrive tenant and the troubleshooting advice below hasn't fixed your issue, please call us on 0800 917 6077.

Winter safety tips and advice

We want you to stay safe and warm in your home throughout the winter months

Explore our the key topics below to find out how you can prepare.