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Your lease is the contract between you (the Leaseholder) and us, Thrive Homes (the Landlord). Here, we set out what you can expect from a Lease agreement with Thrive Homes, what you are responsible for and information for when you come to sell your home.

Our offer to you; a fair and professionally drafted lease from an ethical landlord providing value for money.

 This means:

  • A compliant and transparent service, we are committed to observing the terms and conditions as outlined in your lease.
  • A professional, ethical landlord who does what it says and treats you fairly. We will notify you of your service charge estimate in advance, provide a summary of actual spend and credit your service charge account where the estimate exceeds the actual cost.
  • Providing value for money, as a non-profit organisation we are committed to providing all our customers with the best value for money and only work with contractors with the same ethos.

What we ask of you: keep to the terms of your lease and make payments as laid out in your agreement.

This means you need to:

  • Understand and meet your responsibilities as set out in your lease.
  • Pay your service charge and ground rent in accordance with your agreement.

 

Further reading