Your lease is the contract between you (the Leaseholder) and us, Thrive Homes (the Landlord). Here, we set out what you can expect from a Lease agreement with Thrive Homes, what you are responsible for and information for when you come to sell your home.
Our offer to you; a fair and professionally drafted lease from an ethical landlord providing value for money.
This means:
- A compliant and transparent service, we are committed to observing the terms and conditions as outlined in your lease.
- A professional, ethical landlord who does what it says and treats you fairly. We will notify you of your service charge estimate in advance, provide a summary of actual spend and credit your service charge account where the estimate exceeds the actual cost.
- Providing value for money, as a non-profit organisation we are committed to providing all our customers with the best value for money and only work with contractors with the same ethos.
What we ask of you: keep to the terms of your lease and make payments as laid out in your agreement.
This means you need to:
- Understand and meet your responsibilities as set out in your lease.
- Pay your service charge and ground rent in accordance with your agreement.