Happy Holidays from everyone at Thrive Homes!

Our offices will be closed from 12.30pm on Tuesday 24th December until 8am on Thursday 2nd January. While we're closed you can still access our services via the myThrive hub at www.thrivehomes.org.uk/mythrivehub

As always, our repairs team will be on hand for any emergency repairs on 0800 917 6077

Please note you will not be able to reach us via the chat feature on our website while we are closed. 

Customer Prize Draws

All the opportunities you have to win awesome prizes!

Choose from the options below to find out more


Thrive Customer Voice prize draws

If you are a Thrive Customer Voice Member, sometimes we may offer an incentive or entry into a prize draw as a way of saying thank you for taking part an activity.

Below you'll find the terms and conditions for any prize draws, promotions or incentives we are offering for taking part in Thrive Customer Voice activities.

To make sure you don’t miss out, let us know you are happy for us to share these prize draw and incentive opportunities with you:

  1. Visit portal.thrivehomes.org.uk/get-involved or call us on 0800 917 6077
  2. Update your preferences and make sure the following option is ticked: ‘Additional opportunities and promotions (e.g. discounted services, prize draws and incentives)’

We promise to never share your contact details for third-party marketing purposes, and you can update your preferences at any time.

  • Win a £50 voucher for completing a survey about accessing your home for repair appointments

    In return for completing a survey about accessing your home for repair appointments, we are giving Thrive Customer Voice members a chance to win a £50 Amazon voucher. 

    Eligibility criteria:

    1. The Thrive Customer Voice activity prize draw is open to all current Thrive Homes tenants, leaseholders and shared owners who are a Thrive Customer Voice member and over 18 (EIGHTEEN) years of age.

    The rules:

    1. There is ONE prize available. 
    2. The prize draw will run until 23:59 10th Feb 2023.
    3. Thrive Homes reserves the right to amend or revoke these terms at any time without notice.
    4. The winner will be picked at random from those who have fulfilled the criteria detailed on this page.
    5. Winners will be notified by or before 17th Feb 2023.
    6. Thrive Homes will verify each winner’s activity against the terms as laid out above. Once verified, the winners will be notified and arrangements will be made for their prize to be posted to them free of charge.
      1. The selected winners are final and the prize will be selected for the winner.
      2. Thrive Homes does not take responsibility for any lost communications (for example, missed emails due to junk filters).
      3. Thrive Homes does not accept responsibility for unsuccessful delivery of the prize and will not issue any replacements.
      4. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.
    7. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.
    8. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this scheme with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.
    9. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.
    10. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By taking part in this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your entry and participation in the promotion. Customers reserve the right to amend these permissions at any time and can do so by emailing enquiries@thrivehomes.org.uk

    Questions?

    If you have further questions about this promotion, please get in touch by emailing: enquiries@thrivehomes.org.uk

  • Win a £50 voucher for completing a survey about the efficiency of our repairs service

    In return for completing a survey about the efficiency of our repairs service, we are giving Thrive Customer Voice members a chance to win a £50 Amazon voucher. 

    Eligibility criteria:

    1. The Thrive Customer Voice activity prize draw is open to all current Thrive Homes tenants, leaseholders and shared owners who are a Thrive Customer Voice member and over 18 (EIGHTEEN) years of age.

    The rules:

    1. There is ONE prize available. 
    2. The prize draw will run until 23:59 17th Feb 2023.
    3. Thrive Homes reserves the right to amend or revoke these terms at any time without notice.
    4. The winner will be picked at random from those who have fulfilled the criteria detailed on this page.
    5. Winners will be notified by or before 24th Feb 2023.
    6. Thrive Homes will verify each winner’s activity against the terms as laid out above. Once verified, the winners will be notified and arrangements will be made for their prize to be posted to them free of charge.
      1. The selected winners are final and the prize will be selected for the winner.
      2. Thrive Homes does not take responsibility for any lost communications (for example, missed emails due to junk filters).
      3. Thrive Homes does not accept responsibility for unsuccessful delivery of the prize and will not issue any replacements.
      4. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.
    7. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.
    8. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this scheme with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.
    9. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.
    10. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By taking part in this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your entry and participation in the promotion. Customers reserve the right to amend these permissions at any time and can do so by emailing enquiries@thrivehomes.org.uk

    Questions?

    If you have further questions about this promotion, please get in touch by emailing: enquiries@thrivehomes.org.uk


Tenant reward scheme prizes

The tenant reward scheme is a way to recognise and reward tenants who have kept to their tenancy agreement throughout the year. Tenants who have met the criteria will be entered into a prize draw where the winners will be picked at random. The prizes consist of:

3x £200 cash prizes - open to all tenants who meet the terms and conditions of their tenancy as outlined below

7x £200 cash prizes - open to all tenants who meet the below terms and conditions and have registered on the myThrive hub

The terms and conditions of this prize draw have been designed to give all customers an opportunity to win, including those who are unable to access our online services.

Questions?

If you have further questions about the scheme, email: enquiries@thrivehomes.org.uk

  • Tenant Reward Terms & Conditions

    Eligibility criteria:

    1. The prize draw is open to Thrive Homes tenants of six months or more as of 01/04/2024

    2. Between 01/04/2024 to 31/03/2025, tenants must:
    i. Have kept a clear rent account with no arrears for at least 12 consecutive weeks
    ii. Fully kept to the terms of their tenancy agreement
    iii. Kept a tidy garden
    iv. Kept no items in the communal area (where applicable) 
    v. Have no anti-social behaviour issues
    vi. Allowed Thrive Homes 1st time access to carry out a gas safety check
    vii. Allowed Thrive Homes 1st time access to carry out a Homeplan Visit

    2b. To be eligible for one of the 7 (SEVEN) £200 prizes available, tenants must have met all of the terms above AND registered on the myThrive hub by 31st March 2025. 

    3. The winners will be picked at random on or thereon 01/04/2025.

    4. Winners will be notified by telephone or email by 29/04/2025. We will ask for your bank account name, account number and sort code details for payment. Please note, we will never ask for any card details or for any security codes. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.

    5. Where the prize is made using BACS transfer, it may take up to 30 days to reach the winner's bank account.

    6. The prize may be presented to the winner in person. The winner will be asked to participate in promotional activity related to the Prize Draw. The winner consents to the use by Thrive Homes, both before and after the closing date of the Prize Draw for an unlimited time, of the winner’s voice, image, photograph and first name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites or social media belonging to Thrive Homes) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.

    7. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.

    8. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.

    9. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.

    10. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry. Customers reserve the right to amend these permissions at any time and can do so by emailing enquiries@thrivehomes.org.uk

Our previous winners


Thrive Homeowner Prize draw

The Thrive Homeowner Prize Draw is one of the ways we say thank you for being a Thrive leaseholder or shared owner. We pride ourselves on providing well maintained homes, so this draw has a special emphasis on safety.

We want to make sure our buildings are safe, so we’re asking all homeowners to provide us with a copy of their annual gas safety certificate (and electrical safety certificate if applicable - this is due every five years). In doing so and meeting the criteria as outlined below, you’ll be entered into a prize draw where three winners will be picked at random. The prizes consist of:

3x £200

Questions?

If you have further questions about the scheme, email: enquiries@thrivehomes.org.uk

  • Homeowner prize draw terms & conditions

    Eligibility criteria:

    1. The prize draw is open to Thrive Homes leaseholders and shared owners of six months or more as of 01/04/2024

    2. Between 01/04/2024 to 31/03/2025, customers must:

    i. Have kept a clear service charge account with no arrears for at least 12 consecutive weeks
    ii. Fully kept to the conditions of their lease
    iii. Kept no items in the communal area (where applicable)
    iv. Have no anti-social behaviour issues
    v. Shared a copy of their most recent gas safety certificate (and electrical safety check certificate if applicable) with Thrive at: https://www.thrivehomes.org.uk/homeowner-safety-checks/ 


    3. The winners will be picked at random on or thereon 01/04/2025


    4. Winners will be notified by telephone or email by 30/04/2025 to arrange payment This may be via cheque or BACs transfer and Thrive may ask for bank account details to arrange transfer of the funds. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.


    5. The prize may be presented to the winner in person. The winner will participate in promotional activity related to the Prize Draw. The winner consents to the use by Thrive Homes, both before and after the closing date of the Prize Draw for an unlimited time, of the winner’s voice, image, photograph and first name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites or social media belonging to Thrive Homes) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.


    6. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.


    7. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.


    8. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.


    9. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry. Customers reserve the right to amend these permissions at any time and can do so by emailing: enquiries@thrivehomes.org.uk 


Exciting prizes and giveaways!  

Here you can find out more about our other current prize draws and promotions and how to enter. If none are listed, keep checking back as we update this page regularly!

  • Be one of the first 100 customers to update your contact record and win a £10 voucher

    Updating your contact information prize draw

    Terms & conditions

    As a way of saying thanks to customers who have taken the time to update their contact record, we will give the first 100 customers a £10 voucher.

    Eligibility criteria:

    1. This prize draw is open to all current Thrive Homes tenants, leaseholders and shared owners over 18 (EIGHTEEN) years of age who have updated their contact record.

    The rules:

    1. The are 100x £10 vouchers available as prizes and this is limited to a total of ONE prize per winner.
    2. Customers must update their household information at www.thrivehomes.org.uk/my-info/ in order to be entered.
    3. The promotion will run until 31st March 2024 or until the first 100 vouchers are claimed (whichever comes first). Thrive Homes reserves the right to amend or revoke these terms at any time without notice.
    4. The winners will be picked at random from those who have fulfilled these terms and conditions.
    5. Winners will be notified by or before 20th April 2024.
    6. Thrive Homes will verify each customer’s activity against activation requirements as laid out above. Within 21 working days of successful verification, the winners will be notified and arrangements will be made for their prize to be posted to them free of charge.
      1. The selected winners are final and the prize will be selected for the winner.
      2. Thrive Homes does not take responsibility for any lost communications (for example, missed emails due to junk filters).
      3. Thrive Homes does not accept responsibility for unsuccessful delivery of the prize and will not issue any replacements.
      4. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.
    7. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.
    8. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this scheme with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.
    9. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.
    10. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By taking part in this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your entry and participation in the promotion. Customers reserve the right to amend these permissions at any time and can do so by emailing enquiries@thrivehomes.org.uk

    Questions?

    If you have further questions about this promotion, please get in touch by emailing: enquiries@thrivehomes.org.uk

  • Complete our heating tips for a chance to win £100 off your energy bills

    Completing our heating tips crossword

    Terms & conditions

    If you answer our heating tips correctly, we'll enter you into a prize draw to win £100 off your energy bills.

    Eligibility criteria:

    1. This prize draw is open to all current Thrive Homes tenants, leaseholders and shared owners over 18 (EIGHTEEN) years of age who have updated their contact record.

    The rules:

    1. The is 1x £100 voucher available as prizes and this is limited to a total of ONE prize per winner.
    2. Customers must fill in the answers to the crossword HERE in order to be entered.
    3. The promotion will run until 20th December 2023. Thrive Homes reserves the right to amend or revoke these terms at any time without notice.
    4. The winner will be picked at random from those who have fulfilled these terms and conditions.
    5. Winners will be notified by or before 22nd December 2023.
    6. Thrive Homes will verify each customer’s activity against activation requirements as laid out above. Within 21 working days of successful verification, the winners will be notified and arrangements will be made for their prize to be posted to them free of charge.
      1. The selected winners are final and the prize will be selected for the winner.
      2. Thrive Homes does not take responsibility for any lost communications (for example, missed emails due to junk filters).
      3. Thrive Homes does not accept responsibility for unsuccessful delivery of the prize and will not issue any replacements.
      4. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.
    7. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.
    8. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this scheme with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.
    9. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.
    10. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By taking part in this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your entry and participation in the promotion. Customers reserve the right to amend these permissions at any time and can do so by emailing enquiries@thrivehomes.org.uk

    Questions?

    If you have further questions about this promotion, please get in touch by emailing: enquiries@thrivehomes.org.uk