Happy Holidays from everyone at Thrive Homes!

Our offices will be closed from 12.30pm on Tuesday 24th December until 8am on Thursday 2nd January. While we're closed you can still access our services via the myThrive hub at www.thrivehomes.org.uk/mythrivehub

As always, our repairs team will be on hand for any emergency repairs on 0800 917 6077

Please note you will not be able to reach us via the chat feature on our website while we are closed. 

Hello and welcome to your latest Thrive news roundup

We’ve dived straight into 2022 here at Thrive, with many focuses to work on this year.

Firstly, we are continuing to work with our key partners to bring services up to the contracted standard we set out with them. We want to make sure our services are delivered to the standard we have agreed with customers.

We know there’s still a way to go, and we’re hopeful our cleaning, grounds maintenance and repairs services will be in a stable place by April. Work is also still underway to introduce a new phone system and we aim for this to be up and running in the summer.

As well as our continued commitment to keep your home safe and well maintained, we'll also be looking at upgrading the energy efficiency of some of our homes that are harder to heat and developing new ways for you to have your say on our services.

You can find out more about this and other important updates you should definitely know about below - including a chance to win £200!

Wishing you well,

Jo Barrett
Executive Director Operations