Happy Holidays from everyone at Thrive Homes!

Our offices will be closed from 12.30pm on Tuesday 24th December until 8am on Thursday 2nd January. While we're closed you can still access our services via the myThrive hub at www.thrivehomes.org.uk/mythrivehub

As always, our repairs team will be on hand for any emergency repairs on 0800 917 6077

Please note you will not be able to reach us via the chat feature on our website while we are closed. 

Cash boost for the winners of Thrive’s annual prize draw!

05/05/2022

For the first time Thrive’s tenant reward scheme has been extended to more winners, with a total of 10 happy customers taking a share of £2,000.

Each year, all Thrive tenants are automatically entered into an annual prize draw for keeping to the terms of their tenancy agreement.

This year the draw offers more prizes, with customers who have registered on the myThrive hub receiving additional chances to win. Digital tenant Ms Nash said: “I use the myThrive hub to raise repairs and look at statements, it’s super easy to use and means you get more of a chance of winning in the draw!”

When winning tenant Ms Water was asked what she thinks of the prize draw, she said, “It’s good to recognise customers that have always paid rent, been good etc. It’s definitely worth doing and a great reward!”

The tenant prize draw is Thrive’s way of saying thank you for being a great customer. Anne Bijum, Assistant Director Customer says: “It’s important to find ways of valuing our customers, so we’re especially keen to hear from customers that think the prize draw could be improved in any way”

Thrive customers can give feedback and suggestions at: thrivehomes.org.uk/feedback

The prize draw has come at a time when the nation is facing a cost-of-living crisis. When asked how the winners will use their prize, most said they will put their share towards bills.

Delighted to have won, Mr Barton says, “I can’t believe I’ve won! I’ll be putting half towards my bills but I’m also planning on buying a new shirt because it’s not often you get a chance to treat yourself!”

Following on from the success of the annual prize draw for tenants, Thrive has launched a second draw for leaseholders and shared owners with an emphasis on safety. A further three prizes of £200 will be up for grabs to homeowners who share their gas and electrical safety certificates with Thrive. By working together in this way we can be sure our homes and flat blocks are safe.

Find out more about the prize draws!