Our customer satisfaction research partner, IFF, are updating their telephone number

From 6th September 2024, Thrive customers may receive a call from 0330 027 0103. This is a genuine call and is from our customer satisfaction research partner, IFF, ringing on our behalf to ask a few questions about our services.

Customer feedback is important for us to understand how we’re performing, what we're doing well and where we can improve. We take all feedback seriously and encourage all customers to take part in this short call and help us shape our services to continue delivering a fair deal.