Our customer satisfaction research partner, IFF, has updated their telephone number with immediate effect

From 19th July 2021, Thrive customers may receive a call from 020 3148 7719. This is a genuine call and is from our customer satisfaction research partner, IFF, ringing on our behalf to ask a few questions about our services.

Customer feedback is vital for us to understand how we’re performing, where we’re doing well and where we can improve. We take all feedback seriously and encourage all customers to take part in this short call and help us shape our services to continue delivering a fair deal.