Happy Holidays from everyone at Thrive Homes!

Our offices will be closed from 12.30pm on Tuesday 24th December until 8am on Thursday 2nd January. While we're closed you can still access our services via the myThrive hub at www.thrivehomes.org.uk/mythrivehub

As always, our repairs team will be on hand for any emergency repairs on 0800 917 6077

Please note you will not be able to reach us via the chat feature on our website while we are closed. 

Important information for XL Bully dog owners

26/01/2024

The UK Government has announced it will become illegal to own an XL Bully in England and Wales from 1st February 2024, unless owners have a Certificate of Exemption for their dog.

You must apply for this certificate by midday 31st January 2024 and can do so on the Government’s website here. After this date, you will be breaking the law and in breach of your tenancy terms.

Once your Certificate of Exemption has been issued, you’ll need to provide us with a copy of it. You can send us a copy by email to enquiries@thrivehomes.org.uk or by post to Thrive Homes, Westside, London Road, Hemel Hempstead HP3 9TD.

We ask all customers to meet a set of conditions before we will give permission to keep a pet in your home. So long as these are still being met, we’ve previously granted permission for your pet and your circumstances have not changed, you may continue to keep your XL Bully dog in your home.

As a reminder, XL Bully dogs by law must be:

  • neutered (confirmed by a vet)
  • microchipped
  • kept on a lead and muzzled at all times when in public – this includes any communal areas, including inside blocks of flats.
  • kept in a secure place so it cannot escape
  • owned and walked by a person over the age of 16.

If you have any questions about this, please get in touch and we’ll do our best to help.