Customer email updates

In our May 2022 email update, hear from Emma Comer, our Assistant Director of Estates and Facilities. Catch up on the latest on a new way to have your say, service updates and more.

In our January 2022 email update, hear from Jo Barrett, our Executive Director of Operations, and catch up on the latest on a new way to have your say, service updates, rent increase, and more. Click here to read more!

In our August 2021 email update, hear from Jo Barrett, our Executive Director of Operations and catch up on the latest Question Time findings, complaints audit outcomes and important advice about the gas safety of your home.

An update from Jo Barrett, Executive Director Operations, about your grounds maintenance service and the changes we are making.

It's taken 55 years for England to reach the final of a major men's football tournament, so we're joining the country to celebrate this success by giving our colleagues extra time with their loved ones to mark this very special occasion. This means that we will be closed between 8am - 1pm on Monday…

In our February 2021 email update, hear from Elspeth Mackenzie, our Chief Executive and find out more about how we will be prioritising budgets going forward as well as the latest actions we are taking following your feedback, how to apply for a Thrive GIVE grant and enter our prize draw for a chanc…

In our February 2021 email update, hear from Elspeth Mackenzie, our Chief Executive and find out more about how we will be prioritising budgets going forward as well as the latest actions we are taking following your feedback, how to apply for a Thrive GIVE grant and enter our prize draw for a chanc…

In our February 2021 email update, hear from Jo Barrett, our Executive Director of Operations and catch up on the latest Customer Experience Panel blog, the latest myThrive hub prize draw, information about the upcoming rent increase and much more.